Effective September 14, 2026
Physical goods bought through our U.S. storefront follow the delivery practices below. A successful payment authorization must occur before fulfillment begins.
When an order moves
Most orders leave the preparation stage in approximately 1–2 business days. From the shipping date, allow an estimated 4–6 business days for transportation. Business days omit weekends and relevant holidays. These ranges assist planning but do not guarantee a deadline.
Checkout and customer information
The available shipping services and charges appear during checkout, which also determines any free-delivery eligibility. A complete and correct destination, email address, and telephone number are required. Tracking updates are provided when the carrier makes them available.
Restrictions or delivery exceptions
Some locations, products, package sizes, laws, or carrier networks may limit delivery. Weather, demand, and carrier disruptions can cause delays. If tracking stalls, a parcel is lost, delivery is recorded but the parcel cannot be found, or contents arrive damaged, write to vuzexusutom51@gmail.com. Include the order reference, checkout email, tracking details, destination, and useful package or product images.